Accessibility Statement for Visit Blaby

The Visit Blaby website (www.visitblaby.org.uk) has been developed to promote tourism within the district of Blaby and it is managed by Blaby District Council.

We want as many people as possible to be able to use the website.   For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you can’t access parts of this website

If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille email leisure@blaby.gov.uk or call 0116 272 0555.

We’ll consider the request and respond within 3 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of our website.

If you find any problems that aren’t listed on this page or think we are not meeting accessibility requirements, please use our report form to let us know or contact: website.team@blaby.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

The Minicom service is a telephone typewriter device for communication for people who are deaf, hearing impaired or have a speech impediment.  A Minicom is like a telephone with a small keyboard and screen. Instead of speaking, you type in what you want to say. Then, by inputting a Minicom number, your message is relayed down the telephone line and appears on the screen of the member of staff you are calling (it is held on reception).

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter or someone to translate a language other than English.

We offer braille copies of documents, bills, webpages and other resources upon request. We will also discuss with the customer when arranging to find the best solution.

Technical information about visitblaby.org.uk’s accessibility

Blaby District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (websites and Mobile applications) (No.2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How we tested visitblaby.org.uk

Visitblaby.org.uk was last tested on August 8 2019. The test was carried out by Sitemorse. All 64 pages of the website and PDF documents within the website were tested.

We have scored 10/10 for accessibility, 100% of pages and PDFs passed Priority 1 (A) checks, 100% of pages passed Priority 2 (A) checks and 100% of pages passed Priority 3 (AAA) checks.

Visit Blaby Report - accessibility

You can contact website.team@blaby.gov.uk by email to get a copy of reports and to ask for further details on reports.

Signed off by:

Colin Jones, Corporate Services Group Manager, Blaby District Council

This statement was prepared on August 7 2019. It was last updated September 2 2019.

Last updated 20 May 2021
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